Yes. Every new account starts with 14 days on the Starter plan's features, with no credit card required. You can set your store up and take real orders during it; if you don't subscribe before it ends, the account moves to a limited state and your data is kept.

No! Hekana takes no commission on your sales. You only pay the monthly subscription plus the fees of the payment gateway you choose (Fawry, Vodafone Cash, etc.).

Yes! You can change your plan at any time. Upgrades take effect immediately, and downgrades start from the following month.

We accept Fawry, Vodafone Cash, credit cards, and bank transfer.

A subdomain is yourstore.hekana.com and comes with every plan. A custom domain is yourstore.com — connecting one to your store is included in every paid plan, but you buy the domain itself.

No. The domain's annual registration fee goes to the registrar and is not part of your subscription. You can buy the domain straight from your dashboard at cost — the price depends on the extension (.com, .store, .eg and others) and is shown before you pay. If you already own a domain, connecting it costs nothing.

No. Hekana provides integration with shipping companies (Bosta, Aramex, and others) — shipping prices are set directly by the shipping company based on your agreement with them.

Hekana is built specifically for the Egyptian market. Instead of paying 3,000+ EGP for a Saudi or international platform, Hekana gives you the same features at prices that suit merchants in Egypt.